Privacy Policy

1. Introduction

Intellectum Kids Club ("we," "us," or "our") operates the website at intellectumkids.com and provides educational services for children. We are committed to protecting the privacy of our users, including parents/guardians and their children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

By using our services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

2. Information We Collect

2.1 Personal Information (Parents/Guardians)

When you create an account, we collect:

• First and last name
• Email address
• Phone number
• Username and password (password is encrypted)
• Date of birth (optional)
• Profile image (optional)

2.2 Child/Student Information

When you enroll a child in our programs, we collect:

• Child's first and last name
• Date of birth
• Gender (optional)
• School name and grade level (optional)
• Dietary restrictions (for camps and events)
• Emergency contact information
• Academic notes and attendance records

2.3 Payment Information

When you make payments, we collect:

• Payment amounts and dates
• Payment method type (Cash, Check, Card, Bank Transfer)
• Transaction references (check numbers, last 4 digits of cards)
• Billing and invoice records

Important: We do NOT store complete credit card numbers or sensitive payment card data. All card payments are processed securely through Stripe, a PCI-compliant payment processor.

2.4 Automatically Collected Information

When you access our platform, we automatically collect:

• IP address
• Device type, browser type, and operating system
• Device fingerprint (for security purposes)
• Geolocation data (country, city)
• Login timestamps and session information
• Pages visited and actions taken

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Process course enrollments, event registrations, and camp sign-ups
• Track student attendance and academic progress
• Process payments and generate invoices
• Send transactional emails (account confirmations, receipts, schedule updates)
• Send SMS/text notifications about class schedules and cancellations
• Send promotional communications via email and SMS (with your consent)
• Send promotional SMS about events, camps, and special offers
• Respond to your inquiries and provide customer support
• Ensure safety during camps and events (dietary restrictions, emergency contacts)
• Detect and prevent fraud, unauthorized access, and security threats
• Comply with legal obligations
• Improve our services and user experience

4. Third-Party Service Providers

We share information with the following third-party service providers who assist us in operating our platform:

4.1 Stripe (Payment Processing)

We use Stripe to process payments securely. When you make a payment, Stripe receives your email address, payment amount, and transaction details. Stripe is PCI-DSS compliant and handles all sensitive payment card information. For more information, see Stripe's Privacy Policy.

4.2 Resend (Email Service)

We use Resend to send transactional and promotional emails. Resend receives your email address and name to deliver emails on our behalf. For more information, see Resend's Privacy Policy.

4.3 Twilio (SMS Service)

We use Twilio to send SMS/text message notifications and promotional messages. Twilio receives your phone number and message content to deliver text messages on our behalf. For more information, see Twilio's Privacy Policy.

4.4 DigitalOcean Spaces (File Storage)

We use DigitalOcean Spaces to store uploaded files such as profile images. For more information, see DigitalOcean's Privacy Policy.

4.5 External Resources

Our website loads static resources (fonts, icons, styling libraries) from third-party CDNs including Google Fonts, Font Awesome, and jsDelivr. These services may collect anonymous usage data. No personal information is shared with these services.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep you signed in to your account
• Remember your language preferences
• Protect against cross-site request forgery (CSRF)
• Monitor security and detect suspicious activity

Cookie Duration: Session cookies expire when you close your browser. Persistent cookies (for "Remember Me" functionality) expire after 12 hours of inactivity.

We do NOT use third-party analytics services such as Google Analytics or Facebook Pixel. We do NOT track you across other websites.

6. Children's Privacy

Our services are designed for use by parents/guardians to manage their children's educational activities. We take children's privacy seriously and have implemented the following safeguards:

• Children never create accounts of their own. In the mobile app, "kid mode" is set up, authorized, and controlled entirely by the parent/guardian, and children access only learning games and their own homework via a parent-configured PIN
• All child information is provided and managed by parents/guardians
• We collect only the information necessary to provide our educational services
• Parents may review, update, or request deletion of their child's information at any time
• We do not knowingly collect personal information directly from children under 13 beyond what is described in Section 7 (game progress and, in speaking games, voice recordings), all of which is collected under the parent's account and authority

If you believe we have collected information from a child without proper parental consent, please contact us immediately at info@intellectumkids.com.

7. Mobile App Data

When you or your children use the Intellectum Kids mobile app, we additionally collect and process:

7.1 Device and App Information

• A device identifier for each registered device (used for the household device limits and security)
• Device platform, model, and app version
• A push notification token, if you allow notifications (used only to deliver notifications; you can disable them in your device settings at any time)

7.2 Children's Learning Data

• Kid-mode profiles show the child's first name and are protected by a parent-set PIN
• We record game activity — scores, levels, experience points, and homework completion — to power progress tracking and teacher review
• Voice recordings: in speaking games, short recordings of the child's answers are captured. Recordings are stored privately with restricted, time-limited access, are used solely so teachers can review pronunciation progress (and, if enabled in the future, for automated pronunciation scoring), are never sold or shared with third parties for marketing, and can be deleted at a parent's request

7.3 Payments in the App

• All card payments (games subscription, tuition, camps, events) are processed by Stripe. We never receive or store card numbers — only payment references, amounts, and status
• If you enable AutoPay, Stripe stores your card on file and we store only a reference to it

7.4 Account Deletion from the App

You can delete your account directly in the app (Profile → Delete account) or on the website. Deletion removes your login and personal profile, deactivates children's profiles and devices, and cancels the games subscription. Invoice and payment records are retained as required for bookkeeping and legal compliance.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit using HTTPS/TLS
• Encrypted storage of passwords using industry-standard hashing algorithms
• Role-based access controls limiting who can view sensitive information
• Security logging and monitoring for suspicious activities
• Regular security reviews and updates
• Account lockout after multiple failed login attempts

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

9. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy. Specifically:

• Account information: Retained while your account is active and for a reasonable period afterward
• Student records: Retained while the student is enrolled and for a reasonable period for reference
• Payment records: Retained as required by tax and accounting regulations (typically 7 years)
• Security logs: Retained for 30 days

You may request deletion of your account and associated data at any time (see Your Rights below).

10. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Email Opt-out: Unsubscribe from promotional emails at any time using the unsubscribe link in emails
• SMS Opt-out: Reply STOP to any promotional text message to unsubscribe from SMS marketing. You may also text HELP for assistance
• Data Portability: Request your data in a portable format

To exercise these rights, please contact us at info@intellectumkids.com. We will respond to your request within 30 days.

11. Disclosure of Information

We may disclose your information in the following circumstances:

• With your consent: When you explicitly authorize us to share information
• Service providers: To third parties who perform services on our behalf (as described in Section 4)
• Legal requirements: When required by law, subpoena, or other legal process
• Protection of rights: To protect our rights, privacy, safety, or property, or that of our users or others
• Business transfers: In connection with a merger, acquisition, or sale of assets

We do NOT sell, rent, or trade your personal information to third parties for marketing purposes.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending an email notification to registered users (for significant changes)

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: